Messaging terms.
The terms that govern our SMS customer-service program.
Last updated: July 21, 2026
SMS Program Overview
These Messaging Terms govern the SMS (text message) program operated by Cox One, a division of Cox Consultants LLC. By providing your mobile number and checking the consent box on our sign-up form, you agree to these terms.
Program Description
Our SMS program is inbound customer service only. We use text messaging solely to respond to the customer-service inquiry you submit. We do not send promotional, marketing, or recurring campaign messages.
Consent
When you sign up, you consent to receive text messages from Cox One in response to your inquiry. Consent is not a condition of any purchase.
Message Frequency & Cost
- Message frequency varies.
- Message and data rates may apply, according to your mobile carrier plan.
Opt Out & Help
You may also contact us directly using the details below. After you opt out, you may receive a single confirmation message acknowledging your request.
Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's network availability.
Privacy
Your information is handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and SMS opt-in consent is not shared with any third parties.
Changes
We may update these Messaging Terms from time to time. Changes take effect when posted, and the "Last updated" date above will reflect the most recent revision.
Contact Us
Email: CoxL@coxai.one